Working from the top-down, which of the following shows the different levels of process hierarchy?

The correct choice effectively outlines the hierarchical arrangement of processes within a business. In this hierarchy, an organization represents the highest level, encapsulating all processes within it. The next level down is the process, which is a collection of related tasks aimed at achieving a specific business objective. Following this, tasks are the individual actions or sets of activities that contribute to a process. Finally, steps are the specific actions or decisions taken within each task to move it toward completion.

This top-down hierarchy reflects the flow from the broad organizational framework down to the specific actions taken by individuals. By starting with the organization, it emphasizes that all processes and tasks serve the overarching goals and structure of the organization itself. Understanding this hierarchy is crucial for analyzing and optimizing business processes, as it allows practitioners to see how tasks contribute to processes and how those processes help to achieve the organization's objectives.