Which two statements relate to mapping and modelling in business processes?

The chosen answer appropriately identifies the focus of business process modeling, specifically indicating that at the model level, the emphasis is on understanding the dependencies between tasks. This is a critical aspect of business process analysis as it allows organizations to comprehend how various tasks are interconnected. Dependencies among tasks help in identifying which tasks can occur concurrently, which are prerequisites for others, and how changes in one task may affect others. This understanding promotes efficient workflow design and reduces the risk of bottlenecks or redundancies in processes.

Understanding the dependencies in the model phase is essential for optimizing processes and ensuring that the workflow aligns with organizational goals and performance standards. It allows for better resource allocation and process improvements.

In contrast, at the map level, the focus shifts towards understanding the flows between tasks. This phase emphasizes how tasks are sequenced and how information, materials, or services transition from one task to another. This aspect is equally important as it provides a clear visual representation of a process, helping stakeholders to immediately see the overall workflow without delving into the intricate details of task dependencies.