Which TWO metrics for measuring business processes would include Human, Energy, and Raw Materials?

The metrics that encompass Human, Energy, and Raw Materials are rooted in understanding the resources utilized in business processes. The correct choice highlights the concept of efficiency and cost, as both of these metrics directly relate to the resource utilization mentioned.

Efficiency measures how well resources, including human time, energy, and raw materials, are being utilized to produce outputs. An efficient process minimizes waste and maximizes productivity, taking into account the inputs required.

Cost, on the other hand, specifically refers to the financial implications of using these resources. It assesses what a business spends related to human labor, energy consumption, and raw material acquisition. Cost metrics help determine the financial viability and impact of resource usage on the overall business process.

By focusing on both efficiency and cost, organizations can evaluate how well they are performing by considering not just speed or effectiveness but also the utilization and financial expenditure associated with their resources. This dual focus helps identify areas of improvement in both the use of human effort and physical inputs, ultimately leading to better overall management of business processes.