Which THREE statements are true in relation to the process view of an organization?

The process view of an organization emphasizes understanding and modeling the various processes that drive the organization rather than merely focusing on the static aspects of structural hierarchies or industry positioning.

The correct understanding of the process view includes examining how processes operate, how they connect to one another, and how they interact with the external environment. Therefore, the statement that aligns with the essence of the process view focuses on its functional relationships, dynamics, and effective operation across business areas.

The process view effectively identifies connections with the external world by mapping out how processes interact not just internally but also externally, which includes customers, suppliers, and other stakeholders. Furthermore, it provides a dynamic perspective by illustrating how these processes evolve, change over time, and adapt to new circumstances or demands, thereby contributing to the organization's overall functionality and efficiency.

Acknowledging communication across different business areas is crucial in this context, as processes often span multiple departments and require collaboration for success. The highlighting of connections and dynamics makes the process view an invaluable tool for organizations looking to enhance performance and respond to changing business conditions effectively.

In contrast, focusing purely on the relative positioning and power of organizations within the industry overlooks the intricacies and operational aspects that the process view aims to elucidate.