Which strategy focuses on addressing mismatches in task capacities within a process?

The strategy that focuses on addressing mismatches in task capacities within a process is redesign. Redesign entails analyzing and restructuring the workflow to optimize the process by ensuring that tasks are allocated appropriate resources based on their capacity. This can involve adjusting roles, reassigning tasks, or even changing the scope of particular activities to align better with the overall objectives of the process.

By undertaking a redesign, organizations can effectively balance workloads, eliminating instances where certain tasks are overwhelmed by too much work while others are underutilized. This approach not only increases efficiency but also enhances the overall effectiveness of the process, resulting in smoother operations and improved outcomes.

Other strategies like bottleneck removal focus specifically on eliminating the most significant constraints in a workflow but may not deal comprehensively with all capacity issues. Simplification might streamline processes but doesn't directly address capacity mismatches, and altering task sequences may provide temporary relief but won't resolve underlying capacity challenges. Thus, redesign is the most thorough approach for addressing capacity mismatches within a process.