Which statement describes a limitation of the functional view of an organisation?

The limitation of the functional view of an organization lies in its tendency to ignore unofficial communication. This approach typically emphasizes formal structures and roles within departments, which can lead to a narrow focus on official channels of communication. In practice, many important interactions and information exchanges occur outside these formal structures, often in informal settings.

By overlooking unofficial communication, organizations may miss critical insights and dynamics that can affect collaboration, decision-making, and overall effectiveness. This limitation can hinder the organization’s ability to respond to challenges and opportunities, as informal networks often play a significant role in problem-solving and innovation. Understanding these dynamics is essential for a holistic view of organizational processes and performance.