Which process improvement method relies on continuous monitoring and feedback?

The appropriate answer is Total Quality Management. This method emphasizes a holistic approach to long-term success, focusing on customer satisfaction and involving all members of an organization in improving processes, products, and services. Continuous monitoring and feedback are central to this approach, as they ensure that quality is consistently maintained and improved across all areas of the business.

Total Quality Management operates on the principle that quality should be embedded within all business processes, which necessitates regular assessments and adjustments based on real-time feedback. This leads to improvements that are informed by actual performance data, allowing organizations to be adaptive and responsive to issues as they arise.

In contrast, the other methods listed focus on different aspects of improvement. Just-in-Time pertains to inventory management and production efficiency but does not inherently include a framework for continuous feedback on quality. Lean Management aims to eliminate waste and improve flow within processes, while Six Sigma is targeted at reducing defects and variability in processes through a structured problem-solving methodology. While they may incorporate elements of monitoring and feedback, Total Quality Management uniquely emphasizes it as a cornerstone of its philosophy.