Which of the following statements best describes the 5 Why's technique?

The 5 Why's technique is fundamentally used as a problem-solving tool that explores the root causes of issues by asking "why" repeatedly, typically five times. This approach allows individuals and teams to delve deeper into the reasons for a particular problem instead of stopping at the surface-level symptoms. By focusing on uncovering the underlying cause, the technique helps in identifying solutions that can prevent the problem from recurring in the future.

This specific targeting of deeper causes distinguishes the 5 Why's method from other practices that might inventory tasks, categorize steps, or map out outcomes. While identifying tasks or visually representing processes are valuable in their own right, they do not address the core function of the 5 Why's technique. Hence, the classification of this technique as a method to explore underlying causes directly captures its essence and purpose in business process modeling and root cause analysis.