Which of the following represents a challenge when implementing the functional view?

The challenge of encouraging operational flexibility in the functional view arises because a functional approach often emphasizes specialization and efficiency within discrete departments. Each function typically operates under its own objectives, which can lead to rigid structures. This rigidity can hinder an organization’s ability to adapt quickly to changes in the market or to integrate new processes, technologies, or collaborative efforts across departments.

In a functional view, processes may become siloed, which makes it difficult to encourage flexibility and a holistic approach to operations. For example, when a department prioritizes its specific goals over the larger organizational objectives, it can impede the ability to respond agilely to challenges or opportunities, limiting overall operational effectiveness.

The other challenges, such as leadership engagement, cultural alignment, and identifying roles, are indeed important factors in organizational success but are not as directly related to the rigidity that characterizes the functional view as operational flexibility is. This makes operational flexibility a more specific and compelling challenge when trying to implement the functional view effectively.