When would Business Process Improvement (BPI) be the correct approach to change?

Business Process Improvement (BPI) is particularly aimed at enhancing existing processes that face issues related to efficiency, effectiveness, or quality. It is a methodical approach that focuses on identifying root causes of inefficiencies and implementing targeted changes to optimize performance.

In the context provided, the most suitable scenario for employing BPI is when the business faces specific cost, time, or resource issues with aspects of the process. This aligns with the core purpose of BPI, which is to streamline operations, reduce waste, and improve the overall performance of existing processes.

While the other scenarios, such as new or recently re-designed processes or significant changes in relevant technology, may necessitate different strategies like process redesign or technology adoption, they do not inherently indicate the need for BPI. In contrast, addressing pressing operational issues is a clear and direct reason to engage in a BPI initiative, as the focus is on refining what is already in place to achieve better outcomes.

In summary, BPI is most appropriate when existing processes are not functioning optimally due to specific challenges, thus making it the right choice in the context of improving process efficiency and effectiveness.