What TWO types of business events occurred after a police officer requested more officers to a crime scene and the government requested a formal report?

The correct understanding lies in recognizing the nature of the events described. An external business event is one that originates outside the organization and can have significant implications for its functioning and operations. In this scenario, when a police officer requests more officers to a crime scene, it is prompted by a situation that involves external factors—public safety and law enforcement needs. Similarly, a government request for a formal report signifies a demand from outside the police department, relating to accountability and procedural compliance.

These events cannot be categorized as operational, internal, or political in the sense typically referenced in business process modeling. Operational events usually pertain to internal processes and activities that organizations undertake in pursuit of their goals, while internal events relate to decisions and activities occurring solely within the organization. Political events typically involve governmental or institutional changes that might affect the broader environment; however, in this case, the critical action is the direct requests stemming from governance and law enforcement contexts, which align them with the broader category of external events that influence organizational processes.