What role do volunteers play in an organizational model of a charity?

Volunteers play a key role as a supplier in the organizational model of a charity. They provide essential services and support to help the charity fulfill its mission without financial compensation. By volunteering their time and skills, they enhance the charity's operations and contribute to the delivery of programs and services. This relationship is crucial because the charity often relies on volunteer work to expand its reach, reduce operational costs, and increase the effectiveness of its initiatives.

While the other roles such as part of the environment, customer, and process have their significance in the context of a charity, they do not encapsulate the direct contribution that volunteers make in terms of delivering services and resources. Volunteers are not merely an external environmental factor; instead, they actively participate in the provision of value, akin to a supplier, making their role pivotal in the charity’s workflow and overall sustainability.