What method of introducing change is characterized by testing new processes and IT in a specific part of the business before wider implementation?

The method characterized by testing new processes and IT in a specific part of the business before wider implementation is known as Pilot Running. This approach allows an organization to implement changes on a small scale, which can include a subset of users or a particular department. During this pilot phase, the new processes or systems can be evaluated in a real-world setting, enabling the organization to assess their effectiveness, identify any issues, and make necessary adjustments before rolling them out more broadly.

This method is particularly beneficial because it minimizes disruption to the overall business operations and provides valuable insights that can help refine the new processes or technology based on actual user feedback and performance metrics. It also helps to mitigate risks associated with larger-scale implementations, as lessons learned from the pilot can inform the final deployment strategy.

In contrast, other methods like Direct Changeover implement the change immediately across the organization, which can lead to significant disruption if issues arise. Parallel Running involves running both old and new systems simultaneously for a time, which can be resource-intensive and complex. Phased Implementation gradually introduces parts of the new system, but it does not have the focused testing aspect found in Pilot Running.