What is the appropriate performance measure for the task of claiming expenses?

The correct performance measure involves assessing how promptly claims are made following an expense being incurred. Selecting a measure like "All claims made within 30 days of cost being incurred" reflects a focus on the timeliness and proactive nature of expense reporting. This is crucial in managing cash flow and ensuring that financial records are accurately maintained on a timely basis.

By monitoring claims made within a specific period following an expense, an organization can evaluate if employees are cognizant of reporting expenses promptly, which ultimately supports budgeting and financial management efforts. This measure emphasizes the importance of adhering to deadlines for submitting expenses, which is fundamental in maintaining an efficient expense claiming process.

In contrast, other choices focus on aspects like settlement times or approval processes, which, while important, do not directly address the efficiency and promptness of the initial claim submission. They measure aspects further down the process rather than the initial action required from employees.