What is described as being used for simple repetitive tasks performed by humans across multiple IT systems?

The concept referred to in the question is best captured by Robotic Process Automation (RPA). RPA is specifically designed to automate simple, repetitive tasks that would typically require human intervention across various IT systems. This technology allows organizations to configure software robots, or "bots," to perform tasks such as data entry, processing transactions, and handling simple queries without the need for human management.

RPA is effective in scenarios where such tasks are rule-based and high in volume, enabling businesses to streamline operations, reduce errors, and free up human workers for more complex and value-added activities. By employing RPA, organizations can ensure increased efficiency and consistency in their processes while also realizing cost savings over time.

In contrast, while simplification and process re-engineering focus on optimizing and redesigning business processes overall, they do not specifically target the automation of repetitive tasks across systems in the way RPA does. Automated processing may refer to various forms of process automation but lacks the specificity and context that RPA provides, particularly in relation to the involvement of software bots managing tasks across disparate IT systems.