What is a set of tasks that starts with a triggering event and ends with the delivery of an outcome?

The definition of a set of tasks that starts with a triggering event and ends with the delivery of an outcome fits perfectly with the concept of a process. In business process modeling, a process is a series of interrelated tasks or activities designed to accomplish a specific objective. Each process is initiated by a triggering event, which can be anything that signifies the need to start the series of tasks, and culminates in a defined outcome or result.

For instance, in a manufacturing setting, a process could begin with a customer order (triggering event) and continue through steps such as production, quality checks, and finally delivering the product to the customer (outcome). This holistic view is essential for optimizing efficiency and ensuring that all necessary steps are taken to achieve the desired result.

In contrast, a 'step' refers to an individual action within a process, and does not encompass the entire series of tasks. A 'value stream' is more focused on the flow of value-adding activities and may not necessarily start with a triggering event. Similarly, a 'value chain' emphasizes the full range of activities that businesses engage in to bring a product or service from conception to delivery, but it does not specifically delineate the starting and ending points of individual processes.