What is a common aspect of both 'Actors' and 'Customers' in process descriptions?

In process descriptions, 'Actors' and 'Customers' share the common aspect of representing different types of entities involved in a business process. Actors can be individuals, roles, or even systems that play a part in executing a process, while customers typically refer to those who receive the output or service from that process. This distinction highlights the variety of entities that can engage in a business process, illustrating the multifaceted nature of interactions in a workflow.

Other options include specific responsibilities or characteristics that do not accurately represent the fundamental similarity between actors and customers. The focus on a shared representation as entities provides a broader understanding of how various components operate within business processes, emphasizing the interaction between different roles rather than strictly defining them by their functions or internal status. Such clarity in understanding these roles is essential for effective process modeling and designing user-centric workflows.