What does the following describe: it shows the inputs and outputs and focuses on customer perspectives?

The description provided highlights a focus on inputs, outputs, and customer perspectives, which aligns closely with the concept of the process view of an organization. This approach emphasizes understanding how various processes interact to deliver value to customers while also ensuring that inputs lead to outputs effectively.

In the process view, the perspective is on how the organization delivers products or services from the customer's standpoint, making it critical for identifying customer needs and aligning processes accordingly. This viewpoint helps ensure operational effectiveness and enhances customer satisfaction, as it prioritizes the outcomes that matter most to the end user.

The other options do not encapsulate this focus on customer perspectives in the same way. For instance, the "as is" model tends to concentrate on the current state of processes without necessarily prioritizing customer outcomes, while the "to be" model envisions future processes but may not directly address input and output dynamics from the customer's point of view. The process map typically outlines the procedural flow of tasks without emphasizing customer perspectives as a primary focus. Hence, the process view is best suited for encapsulating inputs, outputs, and customer-centric evaluation.