What does Pilot Running primarily help achieve in a business process implementation?

Pilot Running is designed as a testing phase for new business processes before full deployment. By implementing a pilot program, a business can gather valuable feedback from users who interact with the new system on a smaller scale. This approach allows for the identification of potential issues, understanding user experiences, and making necessary adjustments based on real-world use before the system goes live for the entire organization. Collecting user feedback is crucial as it helps ensure that the final implementation meets user needs and expectations, ultimately leading to a more successful large-scale rollout.

The other options do not accurately capture the primary objective of Pilot Running. While minimizing costs, ensuring legacy systems' removal, or guaranteeing success are important in broader project management and systems transformation, they are not the primary focus of Pilot Running. Instead, the pilot phase primarily emphasizes user involvement and feedback, which can directly influence the effectiveness and acceptance of the business process changes upon full deployment.