What characterizes the process view as opposed to the functional view?

The process view is characterized by its emphasis on interdepartmental relationships, highlighting how different functions and departments interact with one another to achieve an overall business objective. This perspective advocates for understanding business activities as interconnected processes that span across various departments, rather than viewing them in isolation.

By focusing on the flow of information and tasks between departments, the process view encourages collaboration and a holistic approach to problem-solving. It aims to optimize end-to-end processes, ensuring that each step contributes to the overall efficiency and effectiveness of the organization. In contrast, a functional view tends to concentrate on specific tasks and individual departmental performance, which may lead to silos or inefficiencies due to a lack of communication between functions.

This interconnected focus is crucial for identifying bottlenecks, improving workflows, and ensuring that departments work together seamlessly, ultimately leading to a more agile and responsive organization.