What benefits should be highlighted in a business case for funding a new team to build a business process model?

Highlighting the benefits of identifying inefficient processes and understanding customer needs is particularly compelling in a business case for funding a new team to build a business process model. This approach underscores the importance of optimizing internal processes to eliminate waste and improve efficiency. When a team delves into the existing processes, they can reveal bottlenecks or redundancies that hinder performance. This identification can lead not only to cost savings but also to enhanced operational capabilities.

Moreover, understanding customer needs is vital for any business. A business process model can help ensure that the company's operations are aligned with customer expectations and requirements. By designing processes that cater to customer preferences, organizations can improve service delivery and satisfaction, leading to increased loyalty and potentially higher revenues.

The synergy of these two aspects—streamlining operations and enhancing customer insights—creates a stronger foundation for all future strategies and initiatives, making it clear why this choice is advantageous for securing funding.