What areas should be considered first when following the "Harmon" model for developing an alternative view of an organization?

When using the "Harmon" model for developing an alternative view of an organization, the first area to consider is the competition. This emphasis on competition is instrumental because understanding the competitive landscape allows an organization to assess its market positioning, differentiate itself from rivals, and identify opportunities for improvement.

By analyzing competitors, an organization can gain insights into successful strategies and practices adopted by others within the same industry. This enables more informed decision-making around processes and offerings, ensuring that the organization can adapt and thrive in a competitive environment.

Using competition as a starting point ensures that the subsequent development of the organization’s processes takes into account the need to remain viable and relevant amidst external pressures and market dynamics. By prioritizing this area, an organization can ensure that its overall strategy and model align with market demands and competitive expectations.