Value streams and business processes can be found in which two levels of the business process hierarchy?

In the business process hierarchy, value streams and business processes are crucial components, and they can indeed be found at the enterprise level and the event-response level.

At the enterprise level, value streams represent the complete flow of activities that create value for customers, encompassing all the processes that contribute to delivering a product or service. This level provides a broad perspective on how the various components work together to deliver value.

At the event-response level, business processes are typically structured around specific events that trigger responses within the organization. Here, value streams can also be understood by examining how certain events lead to the execution of business processes, underscoring the connection between external factors and internal operational responses.

This distinction underscores the functional breadth of business processes and how they relate directly to achieving organizational objectives, informed by both the value streams as a comprehensive overview and specific events that necessitate a response. The interplay between these two levels effectively illustrates how value is created and captured within an organization, making this pairing particularly significant in process modeling and analysis.