How many processes, tasks, and steps are involved when checking if a customer exists in the system and adding them if they do not?

The correct choice indicates that there is one process, two tasks, and four steps involved in checking if a customer exists in the system and adding them if they do not. Understanding the structure of this scenario is key.

The process comprises the overarching activity of checking the customer database. Within this process, one task involves searching for the customer, which includes determining if the customer already exists in the system. If the customer is not found, the next task includes collecting and processing the required information to add a new customer.

The steps within this scenario likely break down into specific actions or decisions made during the tasks. For instance, steps may include inputting customer data, verifying the information, checking the database, confirming the absence of the customer, and finally, completing the entry of the new customer.

This structure highlights how the activities are organized hierarchically into a process followed by tasks that further break down into more detailed steps, aligning with best practices in business process modeling that categorize actions effectively for clarity and efficiency.